是否支持定制？最小起订量是多少？
Do you offer custom orders? What's the MOQ?
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支持完全定制，可按客户提供的图纸或样品开发。最小起订量根据产品复杂度和材质不同而有所差异，一般常规产品1000件起订，欢迎联系我们获取详细信息。
We offer full customization based on your drawings or samples. MOQ varies by product complexity and material — typically 1,000 pcs for standard products. Contact us for details.
可以提供免费样品吗？
Can I get free samples?
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是的，我们支持免费打样和免费设计。打样费一般在批量采购时可以抵扣。请联系我们提供您的产品需求，我们的工程师会尽快为您设计方案。
Yes! We provide free sampling and free design. Tooling costs are typically deductible on bulk orders. Share your requirements and our engineers will prepare a design promptly.
产品符合哪些环保标准？
What environmental standards do your products comply with?
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我们的产品符合欧盟RoHS/REACH指令、美国FDA标准、日本食品卫生法及韩国相关包装法规要求，同时通过ISO 9001质量管理体系认证。
Our products comply with EU RoHS/REACH directives, US FDA standards, Japan's Food Sanitation Law, and Korean packaging regulations. We are also ISO 9001 certified.
交货周期一般是多少天？
What is the typical lead time?
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我们支持根据图纸设计（或由客户提供实物样板），方案确认后 3-5 天即可出样。样品确认后，首批量产因需预留模具定制与原材料准备时间，约需 7-10 天；后续翻单生产仅需 5-7 天。具体交期以订单确认时间及您的实际要求为准。
We support designing based on drawings or customer-provided physical samples. Once finalized, samples are ready within 3-5 days. For the first mass-production run, please allow 7-10 days for custom tooling and material preparation. Subsequent production runs take 5-7 days. Exact lead times are subject to order confirmation and your specific requirements.
可以出口到海外吗？支持哪些付款方式？
Can you export internationally? What payment methods do you accept?
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可以，我们有丰富的出口经验，产品出口至欧美、东南亚、日韩等地区。付款方式支持T/T（电汇）、L/C（信用证）、PayPal等，具体可协商。
Yes! We have extensive export experience, shipping to Europe, Americas, Southeast Asia, Japan, and Korea. Payment: T/T, L/C, PayPal, and others — negotiable.